About us
We enable our customers to optimally design production and logistics on a daily basis with our ipolog software. Many well-known manufacturers of automobiles - but also of other complex, variant-rich products - rely on the combination of our planning, optimization and visualization tool.
We are looking for people who want to enable our customers to rethink assembly and intralogistics planning with our ipolog software. If you would like to work in a dynamic team with flat hierarchies, we look forward to hearing from you!
Your responsibilties
Provide customer support for users of our software
Identify, report and follow up on support requests
Assist in the creation and maintenance of the help page website for software users
Ensure the documentation of support requests for regression tests and forward the reports to quality assurance
Your profile
Enjoy working with people, service oriented, a high level of social skills
Experience in software support
Domain knowledge in the area of production logistics and assembly planning is an advantage
Knowledge of Jira is a plus, but not a must
Structured and reliable way of working
Very good knowledge of German and English, both written and spoken
Look forward to
A great team of colleagues who love their job and are always there to help and advise you
Working from home was possible even before Corona
Relaxed working environment with flat hierarchies
Variety and flexibility
Personal development opportunities
Numerous additional benefits such as company pension plan and employer-financed occupational disability insurance
FAQ - We are often asked these questions
The best thing to do is to use the application form under each individual job advertisement. This is the quickest way for your application to reach us.
Leonberg / Neu-Ulm
Full time / Part time
